Desktop Support
How do you know if it’s time to retire that old workstation collecting dust under your desk, or upgrade and hope you get a few more years out of it?
With RDC Networks desktop support, we understand that every business is unique, and that’s why we offer customized solutions to meet your specific needs. Our team of experts can assess your current I.T. environment and work within your budget and timeframe to determine whether you need to upgrade your existing systems or purchase new ones.
IT support services can benefit the client in many ways, such as:
- – Improving productivity and efficiency by minimizing downtime and disruptions
- – Enhancing security and compliance by protecting the client’s data and devices from cyberattacks and unauthorized access
- – Reducing costs and risks by preventing or resolving issues before they escalate or cause damage
- – Increasing customer satisfaction and loyalty by providing timely and professional service
- – Supporting innovation and growth by enabling the client to use the latest technologies and applications
We’ll also work with you to create an IT Technology Roadmap that meets your future requirements and advise you on the latest technology advancements to ensure that your business stays ahead of the curve. As Lenovo, HP, and Dell value-added resellers, we provide servers, workstations, and laptops for businesses of every size. And as Epson and Lexmark partners, we offer quality printers for healthcare, home, and small businesses.
Desktop Support Services Include:
- Hardware and Software Sales and Support for Desktops, Notebooks, Printers and Peripherals
- User password resets as requested
- Remote patch management and antivirus signature files if applicable
- Maintain a central database containing the Customer’s users’ information to allow effective support
- Asset Management
- Printer Management
