About RDC Networks
Business-First IT Support for Growing Organizations
Technology should make your business easier to run, not harder to manage. RDC Networks was built to help organizations move away from reactive, unclear IT support and toward systems that are stable, secure, and aligned with how they actually operate.
We support businesses across Toronto, the GTA, and Southern Ontario, with cloud and Microsoft 365 services available across Canada.
What We Do
RDC Networks provides end-to-end IT services for businesses that rely on technology to operate efficiently and securely.
Our services include:
- Managed IT Services
- Desktop & End-User Support
- Network IT Support & Infrastructure
- Cloud Services & Microsoft 365
- Network Security & Cybersecurity
- Backup & Disaster Recovery
- VoIP & Conferencing Solutions
- IT Consulting & Strategy
Whether you need full IT management or targeted expertise, we tailor our services to your business and not the other way around.
Who We Work With
We work best with organizations that:
- Depend on technology to operate daily
- Want proactive IT support instead of constant firefighting
- Care about security, stability, and clear communication
- Value long-term partnerships over short-term fixes
Our clients typically include professional services firms, growing businesses, and organizations that need dependable IT without building an internal department.
Service Areas
RDC Networks supports businesses across Toronto, the GTA, and Southern Ontario, including:
Brampton, Mississauga, Milton, Oakville, Burlington, Georgetown, Hamilton, Markham, Scarborough, Newmarket, Aurora, Toronto, St. Catharines, Guelph, Cambridge, Kitchener, Vaughan.
Cloud and Microsoft 365 services are available across Canada.
Our Approach to IT
Most IT problems don’t start with broken hardware, they start with poor planning, unclear ownership, and reactive decision-making.
At RDC Networks, we take a business-first approach to IT. That means:
- Understanding how your business works
- Designing IT systems that support day-to-day operations
- Reducing risk without overcomplicating technology
- Communicating clearly and documenting everything
Our goal is simple: make IT reliable, predictable, and supportive and not distracting.
IT Consulting & Strategic Guidance
Technology decisions have long-term consequences. Poor choices can create unnecessary risk, downtime, and cost.
Our IT consulting services help business leaders:
- Assess current systems and risks
- Plan technology upgrades and modernization
- Align IT with business goals and budgets
- Make informed decisions about cloud, security, and infrastructure
- Build realistic IT roadmaps that scale with growth
IT consulting can be delivered as a standalone engagement or as part of our managed IT services.
Why Businesses Choose RDC Networks
- Business-first mindset — technology that supports operations
- Clear communication & documentation — no guesswork
- Proactive support — issues addressed before they escalate
- Security-aware approach — risk reduction built in
- Scalable solutions — systems that grow with your business
- Local expertise across Toronto & Southern Ontario
- Canada-wide cloud & Microsoft 365 support
We don’t just “fix IT” > we help businesses operate with confidence.
- Microsoft SILVER Partner
- Microsoft Cloud Specialist
- Cisco Select Partner
- Cisco Small Business Specialist
- Dell PartnerDirect Resellers
- Adobe Certified Resellers
- Intel GOLD Technology Provider
- Lenovo Silver Business Partner
- Microsoft Sales Specialists
Management Team
Rob Duvall is a highly accomplished IT professional with a wealth of experience and expertise in a variety of fields. Prior to his work with RDC Networks, Rob spent 13 years as a trainer for the Compumaster division of Skillpath Seminars, where he trained business individuals on a wide range of topics, including Windows Server, Linux, Windows Operating Systems, and Cisco.
As the President of RDC Networks, Rob brings his extensive knowledge and skills to the forefront of the company for over 20 years. He specializes in Cisco Security, Exchange Server, and Windows Server technologies and holds several certifications, including Small Business Specialist, Microsoft Certified Technology Specialist, and CCNA.
Rob is also an active member of his community, serving as a Past President of the Milton Chamber of Commerce. He has also sat on several Boards, including HalTech Regional Innovation Centre, Milton Library Board, Conservation Halton, and Milton Economic Development and was a former Milton Municipal councillor from 2014-2018.
With his broad range of expertise and commitment to excellence, Rob is a valuable asset to RDC Networks and the IT industry as a whole. His dedication to both his work and his community make him an outstanding leader and an inspiration to others.
Carol Duvall is a highly experienced IT professional with a broad range of certifications and specialties. As a Certified Cisco Small Business Specialist, Microsoft Small Business Specialist, Microsoft Office Specialist and Microsoft Sales Specialist in Desktop SMB, Desktop Enterprise, Messaging, and Server Platform, Carol has a deep understanding of the complex technological landscape of the modern workplace.
As the Co-Owner and Vice-President of RDC Networks, Carol plays a critical role in the success of the company. Her expertise in Windows Operating Systems, Office 365, Microsoft Office, SAGE Accounting, and Quickbooks installations is invaluable in helping clients achieve their business objectives. She is also known for her exceptional skills in corporate training on Windows and Office products.
With a wealth of experience and expertise, Carol is a true asset to RDC Networks. Her passion for technology and dedication to providing top-notch service to clients for over 20 years, make her a valuable member of any team